Terms and Conditions
Effective Date: March 6, 2026 · Last Updated: March 6, 2026
1. Agreement to Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and CNPY LLC, a California limited liability company doing business as Ryvite (“Ryvite,” “we,” “us,” or “our”). These Terms govern your access to and use of the Ryvite website located at www.ryvite.com (the “Site”), our software-as-a-service platform, and any related services, features, or content we provide (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Services.
2. Eligibility
You must be at least 18 years of age and capable of forming a binding contract to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements. If you are using the Services on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Account Registration and Security
To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at support@ryvite.com if you become aware of any unauthorized use of your account.
We reserve the right to suspend or terminate your account if any information provided is inaccurate, incomplete, or if we reasonably believe your account has been compromised.
4. Description of Services
Ryvite provides a cloud-based software platform accessible via the Site. The specific features and functionality of the Services may change over time as we continue to develop and improve the platform. We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
5. SMS and Text Messaging Terms
5.1 Consent to Receive Messages
By providing your mobile phone number and opting in to receive text messages from Ryvite, you expressly consent to receive transactional text messages from us related to your use of the Services. These messages may include, but are not limited to: account notifications, security alerts, verification codes, service updates, appointment or event reminders, and other messages directly related to your account or use of the platform.
You are not required to consent to receive SMS messages as a condition of purchasing any goods or services from Ryvite.
5.2 Message Frequency
Message frequency varies based on your account activity and the transactional events that trigger notifications. You may receive multiple messages per day depending on your use of the Services.
5.3 Message and Data Rates
Standard message and data rates may apply to any messages sent to or received from Ryvite, depending on your mobile carrier and your wireless plan. You are responsible for any fees charged by your carrier. Ryvite is not responsible for any charges incurred as a result of receiving text messages from us.
5.4 Opting Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a single confirmation message to confirm that you have been unsubscribed. You will no longer receive SMS messages from us unless you re-subscribe. Opting out of SMS messages will not affect your ability to use the Services through other channels.
5.5 Help
For help or information regarding our text messaging program, reply HELP to any message you receive from us, or contact us at support@ryvite.com.
5.6 Supported Carriers
Our SMS services are available on major U.S. carriers including but not limited to AT&T, Verizon, T-Mobile, Sprint, and other supported carriers. Carrier coverage and availability may vary. Ryvite is not liable for delayed or undelivered messages caused by carrier issues or network disruptions.
5.7 No Sharing of SMS Data
We will not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS program to any third party. Information collected through the SMS program will be used solely for the purpose of delivering the transactional messages you have consented to receive.
5.8 SMS Program Details
- Program Name: Ryvite Transactional Alerts
- Message Types: Transactional only (account alerts, verification codes, service notifications)
- Message Frequency: Varies by account activity
- Opt-Out: Reply STOP at any time
- Help: Reply HELP or email support@ryvite.com
- Message and Data Rates May Apply
6. Subscriptions and Payment
6.1 Subscription Plans
Certain features of the Services may be offered on a subscription basis. By selecting a subscription plan, you agree to pay the applicable fees as described at the time of purchase. Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan selected).
6.2 Automatic Renewal
Unless you cancel your subscription before the end of the current billing period, your subscription will automatically renew for the same duration at the then-current rate. You authorize us to charge your payment method on file for each renewal period.
6.3 Cancellation
You may cancel your subscription at any time through your account settings or by contacting us at support@ryvite.com. Cancellation will take effect at the end of the current billing period. No refunds will be issued for partial billing periods unless otherwise required by applicable law.
6.4 Taxes
All fees are exclusive of applicable taxes (including sales tax, use tax, and value-added tax), which you are responsible for paying.
7. Intellectual Property Rights
7.1 Ryvite’s Intellectual Property
The Services, including all content, features, functionality, software, code, designs, text, graphics, logos, and trademarks, are the exclusive property of CNPY LLC or its licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any portion of the Services without our prior written consent.
7.2 User Content
You retain ownership of any content you submit, upload, or transmit through the Services (“User Content”). By submitting User Content, you grant Ryvite a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and display your User Content solely for the purpose of operating and providing the Services.
You represent and warrant that you own or have the necessary rights to submit your User Content and that your User Content does not infringe the intellectual property rights or other rights of any third party.
8. Acceptable Use
You agree not to use the Services to:
- Violate any applicable federal, state, local, or international law or regulation.
- Transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
- Impersonate any person or entity or falsely represent your affiliation with any person or entity.
- Interfere with or disrupt the integrity or performance of the Services or any related systems or networks.
- Attempt to gain unauthorized access to the Services, other user accounts, or any related systems or networks.
- Use any automated means (including bots, scrapers, or crawlers) to access or collect data from the Services without our prior written consent.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services.
- Use the Services to send spam, unsolicited messages, or any content in violation of applicable anti-spam laws.
We reserve the right to investigate and take appropriate action against anyone who violates these provisions, including suspending or terminating access to the Services.
9. Third-Party Services and Links
The Services may contain links to third-party websites, services, or resources that are not owned or controlled by Ryvite. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Ryvite is not liable for any damage or loss caused by your use of or reliance on any third-party content, goods, or services.
10. Disclaimers
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RYVITE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
RYVITE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM RYVITE OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RYVITE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF RYVITE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL RYVITE’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO RYVITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
12. Indemnification
You agree to indemnify, defend, and hold harmless Ryvite, CNPY LLC, and their respective officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any rights of a third party.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
13.2 Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the State of California. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
13.3 Class Action Waiver
YOU AND RYVITE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
13.4 Small Claims Exception
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdictional limits of that court.
14. Termination
We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and dispute resolution provisions.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on the Site and updating the “Last Updated” date. Your continued use of the Services after the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ryvite regarding the Services and supersede all prior agreements and understandings.
16.2 Severability
If any provision of these Terms is held to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
16.3 Waiver
The failure of Ryvite to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
16.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. Ryvite may assign these Terms without restriction.
16.5 Force Majeure
Ryvite shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, or power outages.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Ryvite (a DBA of CNPY LLC)
Email: support@ryvite.com
Website: www.ryvite.com